Whitepaper samenvatting

How BPMN can improve and automate your Service Management

How BPMN can improve and automate your Service Management

Every IT organization constantly strives to grow in maturity and efficiency. IT Service Management tools help to do so.

Traditional Service Management tools are often purely workflow based. By combining workflow management (ITIL) and Business Process Management (BPM and BPMN), the advantages of both worlds can be merged into one strong solution.

This pragmatic presentation shows you how you can easily automate your Service Management processes by combining ITIL & BPMN, and as such can ensure, and improve, your flexibility, quality and efficiency.

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Publicatie datum: 24-03-2017
Bestandstype: pdf
Document: Presentatie
Taal: EN
Gepubliceerd door: OMNINET Technologies

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